Agenda

Employee experience matters. A lot.

A recent MIT study shows that top performers in employee experience gain a 200% advantage in customer satisfaction and innovation, and a 26% increase in profitability.

To understand people’s experiences, we need to understand their interactions across the organization. While listening sessions and surveys obtain useful feedback from employees, we need feedback data that gauges the quality of interactions and at a higher frequency.

During this session, we shall explore how to achieve a high level of people engagement through offering a superior human experience, that considers the individual and resonates with individual values at work (and beyond).

While HR, IT and overall organization processes have been able to cope with the current, unprecedented change bestowed upon us by the covid pandemic, it is now clear that the past 2 years has had a massive emotional toll on people.

Wellbeing, health and Psychological safety hence has been among the top priorities of people centric organizations, however psychological safety is not the given state within an organization or team. It is not something that is guaranteed in the workplace, but rather it is something we need to build and sustain.

During this track we shall explore some of the practices you can start immediately to begin building psychological safety and mental, emotional and physical wellbeing.

Coronavirus has produced an acute need for organizational and HR Agility, better collaboration and virtual teamwork. Now, as we are slowly adapting to the next norm, due to the increasingly flexible working patterns demand for remote collaboration and business agility will only increase in the long term. In addition, the pandemic underscored the importance of human intellect and innovation in people management, elevating HR to the head of the C-suite conversation. Companies looked to CHRO’s to lead the pandemic response, create an inclusive and compassionate company culture, and fuel both corporate responsibility and overall growth strategies. Work isn’t just about work anymore.
To prepare for the future of work, organisations and leaders will have to consider HR Transformation as game changer in the new normal. And yet as the business world keeps on being unpredictable and uncertain in 2022, both Agility and the need for HR Transformation will take on a new dimension.

Coronavirus has produced an acute need for better collaboration and virtual teamwork. This new working reality also calls for urgently rebooting performance management and how we manage expectations or mutual win.
The call to shift toward new ways of managing our people has steadily increased with the new demands of work and the changed expectations of employees.

During this track, we shall explore how to be agile and flexible to answer future challenges in addition to how we engage, develop and reward our people to drive performance in today’s dynamic world of collaborative work.

An alarming majority of the workforce is disengaged and unmotivated. They are not helping their organizations with much-needed creativity and innovation and resilience.
Join this insightful track session to learn through practical ideas about how to fix your culture and build a human centric approach to performance.
During this track through a series of discussions you will learn about some practical ideas about how to recognize what would thriving culture mean in your organization.

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